Your Holiday Claims

Friday, 12 February 2010

Boudicca Cruise ship Norovirus update

After several outbreaks of Norovirus on the Boudicca cruise ship during 2009 and January 2010, several affected passengers have complained to Fred Olsen Cruise Liners and received unsatisfactory replies.

Call us free on 080001 54321 or fill in the online claim form.

Some passengers who suffered Norovirus on the Boudicca Christmas cruise to Madeira, which departed on the 22nd December, and the mini-cruise to Amsterdam on December 18th, 2009, have only just received acknowledgements of their complaints from Fred Olsen, and others have been fobbed off altogether.

Derisory offers of vouchers have been made to other passengers who suffered sickness and food poisoning on the Boudicca cruise ship, eventhough the vessel was hit with three outbreaks of Norovirus in as many weeks, and a total of 519 passengers were taken ill.


Fred Olsen Cruise Lines claimed the Boudicca was deep-cleaned following the first outbreak of Norovirus, but many more passengers were taken ill on subsequent cruises.


During the Boudicca cruise which left Portsmouth on December 6th, 2009, 180 out of 800 passengers were taken ill. Fred Olsen claimed the Boudicca was deep-cleaned when it returned to Portsmouth on the 18th December, a day early, although it left port for a four day mini-cruise to Amsterdam later the same day and another 50 passengers were diagnosed with Norovirus.


Fred Olsen claims the Boudicca was again, deep-cleaned after the mini-cruise to Amsterdam, and the ship set sail again for Madeira on the 22nd December, 2009. During the Boudicca Christmas cruise, 289 out of 795 passengers were diagnosed with Norovirus and gastroenteritis, and the ship returned to Portsmouth a day early.


The latest outbreak of Norovirus on board the Boudicca was the seventh time one of the Fred Olsen fleet has been hit by food poisoning during the past 12 months, and there was another outbreak in October, 2009.

Despite assurances from Fred Olsen that the Boudicca had been deep-cleaned between cruises in December, 2009, passengers who suffered Norovirus claimed there was not sufficient time for the ship to be properly cleaned, and that Fred Olsen were responsible for subsequent outbreaks of the virus.

If you have suffered sickness, Norovirus or food poisoning on board the Fred Olen Boudicca Cruise Ship, contact Farnworth Rose Personal Injury Solicitors, who can help you claim the compensation you are entitled to.

Don“t accept any offer of compensation from Fred Olsen until you have spoken to us, as you could be entitled to a lot more. We specialise in holiday illness and injury compensation claims, and we are experts in travel law. Cut out the middle man and come directly to us for a free and quick assessment of your claim. We work on a no win no fee basis so you get 100% of the compensation. Call us free on 080001 54321 or fill in the online claim form.

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